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Baby Beach Rentals - Frequently asked questions
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Are your products safe and clean?
Do you have a delivery charge?
Do you track manufacturer's recalls?
Do you install car seats?
How far in advance do we need to reserve our baby equipment?
Do you require a deposit and what is your cancellation policy?
How does the delivery work?
Is there a minimum number of days required for rentals?
When will my credit card be charged?
How far in advance should I make a reservation?
Can I pick up the equipment myself?
When does the rental period begin?
Is there a minimum reservation amount?
What is the Florida Law concerning children and car seat requirements?
Do I need to be present when the crib is delivered?
Is the Sales Tax included in the rental price?
What forms of payment do you accept?
Are your products safe and clean?
Absolutely! Children's safety and the cleanliness of our products are our number one concern. All of our baby equipment is checked for safety before and after each use. Also, each piece of baby equipment is first cleaned, then thoroughly sanitized following the Centers for disease Control(CDC) guidelines.
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Do you have a delivery charge?
We have a $25 dollar delivery charge if the delivery is outside our 25 mile radius, which is Palm Coast, Hammock Dunes, Port Orange, and New Smyrna Beach. No delivery charge if in Ormond Beach or Daytona Beach.
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Do you track manufacturer's recalls?
Yes! We track recall information on all of our equipment on a regular basis through the U.S. Consumer Product safety Commission's website www.cpsc.gov, which provides automated recall updates on baby equipment.
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Do you install car seats?
No, we are not authorized to install car seats. You can call the car seat Hotline at (850)-471-6520 and they can install your car seat. You can also try the Child Passenger Safety Contacts at http://www.nhtsa.dot.gov/people/injury/childps/contacts.
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How far in advance do we need to reserve our baby equipment?
It is best to make your reservation as early as possible. Your order is subject to equipment availability. Requests made less than 72 hours before arrival will be subject to a $25 delivery fee.
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Do you require a deposit and what is your cancellation policy?
No, we do not require any deposit on baby equipment. We ask that if your vacation travel plans change, to notify us as soon as possible. We understand that your plans may change or be cancelled, notifying us will allow for that baby equipment to be rented to another little vacationer. You have until seven days prior to delivery to cancel your reservation. After this time you will be subject to a $25 cancellation fee.
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How does the delivery work?
We pick up the key from your Rental Agency on the morning of delivery. We set up the baby equipment in the room in which you have requested and then return the key to the Rental Agency so your equipment is already in your unit or house when you arrive. Or we can leave the equipment in the luggage room in the hotel/resort in which you are staying. If you are staying in a home and arrangements can't be made to set up the equipment prior to arrival, we will leave it in the covered patio area in the rear of the home.
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Is there a minimum number of days required for rentals?
No, you may rent for one or two nights if you need. However, we have a $50 minimum order.
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When will my credit card be charged?
Your credit card is not charged until 7 days prior to delivery. We encourage you to reserve early in your trip planning to ensure availability.
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How far in advance should I make a reservation?
As Baby Beach Rentals does not charge your credit card until 7 days prior to your arrival, we highly recommend that you reserve your items with us at the same time you reserve your lodging. Availability of equipment is confirmed when a reservation is made. You will receive an e-mail conformation within 72 hours of placing your order.
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Can I pick up the equipment myself?
No, we do not offer a pick up option.
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When does the rental period begin?
The rental period is the number of nights between your arrival date and your departure date.
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Is there a minimum reservation amount?
Yes, the minimum reservation amount is $50.00.
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What is the Florida Law concerning children and car seat requirements?
This is from the Florida Highway Patrol web site: Florida Statutes 316.613 Child restraint requirements.--(1)(a) Every operator of a motor vehicle as defined herein, while transporting a child in a motor vehicle operated on the roadways, streets, or highways of this state, shall, if the child is 5 years of age or younger, provide for protection of the child by properly using a crash-tested, federally approved child restraint device. For children aged through 3 years, such restraint device must be a seperate carrier or a vehicle manufacturer's integrated child seat. For children aged 4 through 5 years, a seperate carrier, an integrated child seat belt may be used.
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Do I need to be present when the crib is delivered?
No. If you are staying in a hotel/resort, the crib, mattress, and bedding will be delivered to the luggage room. Or if you make arrangements with management at the hotel/resort for us to pick up a key the morning of delivery to set up the equipment in you room prior to arrival we can fulfill that request. If you have rented a home, the crib and any additional items you rent will be delivered before you arrive as well, usually to the covered patio area at the rear of the home if no one is at the residence.
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Is the Sales Tax included in the rental price?
No, a Florida Sales Tax of 6.5% will be added to the total of the rental price.
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What forms of payment do you accept?
We accept Visa, Mastercard, cash and checks for all orders. Your credit card will be charged 7 days prior to delivery, but are verified at the time of reservation. Cash and check orders are expected to be paid in full at the time of delivery. If other arrangements need to be made please contact us and we will try to accommodate you.
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