|
|
|
|
|
|
|
Sandy Andy's - Frequently asked questions
|
|
|
How far in advance do we need to reserve our baby equipment?
How does the delivery work?
Are your products safe and clean?
Do you track manufacturer's recalls?
What is your cancellation policy?
When does the rental period begin?
Is there a minimum number of days required for rentals?
Do you install car seats?
Do you have a delivery charge?
When will my credit card be charged?
Can I pick up the equipment myself?
Is there a minimum reservation amount?
What is the Florida Law concerning children and car seat requirements?
Is the Sales Tax included in the rental price?
What forms of payment do you accept?
Will I be charged if items are returned damaged or with items missing?
How far in advance do we need to reserve our baby equipment?
It is best to make your reservation as early as possible. Your order is subject to equipment availability.
Back to Top
How does the delivery work?
Most hotels/resorts let us in to set up the equipment before you arrive. At some private condo's we have to wait until the guest arrives because they have no one there to let us in. We guarantee the equipment delivered to you by 7:00pm.
Back to Top
Are your products safe and clean?
Yes! We use clorox anywhere spray that is safe for babies. We also use Dreft laundry detergent on all of our linens. All of our baby equipment is checked for safety and cleanliness before and after each use.
Back to Top
Do you track manufacturer's recalls?
Yes! We track recall information on all of our equipment through the U.S. Consumer Product safety Commission's website www.cpsc.gov.
Back to Top
What is your cancellation policy?
We do not have a cancellation fee. We just ask that you let us know when your plans change so we can make that equipment available again.
Back to Top
When does the rental period begin?
The rental period is the number of nights between your arrival date and your departure date.
Back to Top
Is there a minimum number of days required for rentals?
No, you may rent for one or two nights if needed. However, we have a $50 minimum order.
Back to Top
Do you install car seats?
No, we are not authorized to install car seats. You can go to a local fire department and they can help you install it.
Back to Top
Do you have a delivery charge?
Due to the recent increase in gas prices we now have a delivery fee of $15 to cover the gas expense. We will drop the delivery fee when the gas prices go back down.
Back to Top
When will my credit card be charged?
Your credit card will becharged 2 weeks prior to delivery and when your card is charged we send a confirmation email. We encourage you to reserve early in your trip planning to ensure availibility.
Back to Top
Can I pick up the equipment myself?
No, we do not offer a pick up option.
Back to Top
Is there a minimum reservation amount?
Yes, the minimum reservation amount is $50.00.
Back to Top
What is the Florida Law concerning children and car seat requirements?
Florida state law requires children under age 5 to be protected with an approved and properly used child restraint device. For children under 3, Florida law requires that they be in a separate car seat or a car seat that is integrated into the vehicle. For children ages 4 and 5, a separate car seat, integrated car seat or seat belt may be used.
Back to Top
Is the Sales Tax included in the rental price?
No, a Florida Sales Tax of 6.5% will be added to the total of the rental price.
Back to Top
What forms of payment do you accept?
We accept Visa, Mastercard, cash and checks for all orders. Your credit card will be charged 2 weeks prior to delivery, but are verified at the time of reservation. Cash and check orders are expected to be paid in full at the time of delivery. If other arrangements need to be made please contact us and we will try to accommodate you.
Back to Top
Will I be charged if items are returned damaged or with items missing?
Yes, we charge for items missing and if the product is returned damaged.
Back to Top
|
|
 |
|
|
|
|
|
